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Purchase conditions

1. The company “Prike Lietuva” sells alcoholic products to adult customers only, who, when placing an order, confirmed that they are over 20 years old. The customer age is verified by a courier delivering the alcoholic products.

2. Buying is only possible after entering personal data or after having signed up as a customer in “Prike Lietuva” online store. A letter confirming your registration will be sent to your e-mail address.

3. The company “Prike Lietuva” guarantees that the personal data provided by the customer will be used only pursuant to the requirements of the Law on Legal Protection of Personal Data to the extent necessary to fulfill the order. To ensure a better functioning of the online store service, “Prike Lietuva” transfers personal data of the customer to the following third parties: Bitfiner OÜ (provides IT support and development services for AS Prike online store), Pilw.io (provider of cloud service of the online store) and Venipak Lietuva, UAB (delivery of goods). Personal data are data provided by the customer at the time of signing up as a customer and placing an order. Such data include forename and surname, address, telephone number, e-mail address. The information will not be transferred to third parties, it will not be used for marketing purposes without the customer consent.

4. For purchases of 60.00 EUR (including VAT) and more delivery of goods is included in the price of the order. For purchases of a lower value the price of goods delivery in the territory of the Republic of Lithuania is 5.00 EUR (including VAT). We deliver goods in the territory of the Republic of Lithuania. The price of delivery to Neringa city is 25 EUR.

5. Orders placed before 3:30 PM will be delivered to the customer in the territory of the Republic of Lithuania on the next working day.

6. Delivery to customers is done on working days Monday to Friday from 10:00 AM to 8:00 PM (except on public holidays).

7. The courier company Venipak Lietuva, UAB is a partner of the company “Pike Lietuva” for the delivery of goods to customers.

8. The courier company must ask the customer to show an identity document, and if no document is shown, it cannot transfer the goods to the customer, because Prike Lietuva sells alcoholic products, which can only be purchased by adults over 20 years of age.

9. After having received the goods, the customer must immediately check if the goods correspond to the goods specified in the invoice-consignment.

10. If upon receipt of the goods it turns out that the item has not been ordered, its packaging is defective or damaged, immediately report this to the customer service specialist of Prike Lietuva by calling a telephone number +370 614 999 29 or send information by e-mail to [email protected]. Working hours are from Monday to Friday (except on public holidays) from 9:00 AM to 6:00 PM.

11. Fulfilling your order will commence after the confirmation of the order and receipt of the total amount of the order.

12. After the purchase will be completed and payment for the order will be made, we will send an e-mail letter confirming the receipt of your order. If you have not received notification by e-mail, call the telephone number +370 614 999 29.

13. If you notice mistakes in the invoice-consignment (items that have not been ordered, quantities do not match, etc.), immediately contact the Customer Service Department by calling the telephone number +370 614 999 29.

14. The company “Prike Lietuva” has the right to refuse to sell the item to the customer because of technical errors in the order that has already been placed: incorrectly stated price, quantity, etc. “Prike Lietuva” undertakes to immediately inform the customer by e-mail or telephone.

15. If you did not receive the goods on time or upon receipt of the goods it turns out that the item has not been ordered, its packaging is defective or damaged, please immediately report this to the customer service specialist of “Prike Lietuva” by calling the telephone number +370 614 999 29 or send information by e-mail to [email protected]. Working hours Monday-Friday (except on public holidays) from 09:00 AM to 6:00 PM.